Privacy Policy

Who controls your information

Escape Enterprises, Ltd., doing business as Steak Escape Sandwich Grill (“Steak Escape,” “we,” “us”), is responsible for the personal information described in this policy.

Scope

This policy covers the Steak Escape public website, Contact form, Employment Application, Franchise Inquiry, website analytics, security logging, and related communications. It does not replace a separate notice supplied for another service or by an independently operated franchise location.

Information we collect

• Information you provide: names, email addresses, telephone numbers, locations, messages, employment application information, franchise markets, and other content you submit.
• Website and device information: IP-derived network and approximate geographic information, page paths, referrers, browser/device type, dates and times, campaign parameters, session and visitor identifiers, and selected website actions.
• Security information: error details, request metadata, fraud-prevention signals, CAPTCHA results, and logs needed to protect forms, accounts, and services.
• Privacy preferences: your analytics choice and the date it was saved in your browser.

Please do not submit sensitive personal information that a form does not request.

Purposes and legal bases

• Provide requested services and respond to you: to process Contact and Franchise Inquiry submissions and take steps you request before a potential business relationship.
• Employment recruiting: to evaluate and respond to applications and take steps requested by an applicant before a potential employment relationship.
• Operate and secure the website: for our legitimate interests in reliable service, fraud prevention, troubleshooting, protecting users, and establishing or defending legal claims.
• First-party analytics: only with your consent, to measure visits and actions and improve website performance. You may withdraw this consent at any time through “Privacy choices.”
• Legal obligations: when processing is necessary to meet applicable recordkeeping, employment, tax, regulatory, or legal requirements.

The required acknowledgement beside a public form confirms that you received the applicable notice. It does not authorize unrelated marketing or analytics.

Cookies and similar technology

Necessary technology supports security, form operation, accessibility, and storage of your privacy choice. It cannot be disabled through our preference control.

Optional first-party analytics stores a pseudonymous visitor identifier and a short-lived session identifier and records page views and selected conversion events. Optional analytics remains off unless you select “Accept analytics” or enable it in “Privacy choices.” Rejecting analytics does not prevent you from using the website or submitting a form.

Google reCAPTCHA is used on public forms for abuse and fraud prevention. Google Maps or map links may be used to provide location functionality. These services may process device, network, and usage information under their own terms and privacy policies.

Contact Form Privacy Notice

We collect the name, email address, optional phone number, store location, message, submission time, and security metadata you provide. We use it to respond, route the request to authorized Steak Escape personnel, prevent abuse, and maintain service records. Providing required fields is necessary to submit the form.

Employment Application Privacy Notice

We collect the name, phone number, email address, application information, selected location, submission time, and security metadata you provide. We use it to evaluate and respond to the application and share it with authorized personnel responsible for recruiting at the selected location. Providing required fields is necessary to apply. Submitting an application does not create an employment relationship.

Franchise Inquiry Privacy Notice

We collect the name, email address, optional phone number, market information, submission time, and security metadata you provide. We use it to review and respond to the inquiry, route it to authorized Steak Escape personnel, prevent abuse, and maintain business-development records. Providing required fields is necessary to submit the inquiry.

How we share information

We disclose information only as needed to:

• authorized Steak Escape personnel, corporate teams, and the applicable independently operated location;
• service providers supporting hosting, database storage, security, CAPTCHA, mapping, communications, and technical operations, including Vercel, Supabase, Microsoft, and Google;
• professional advisers, insurers, authorities, or other parties when required by law or reasonably necessary to protect rights, safety, or services; and
• a successor in connection with a merger, financing, reorganization, or sale, subject to appropriate safeguards.

We do not sell personal information or use public-form submissions for unrelated marketing without separate permission.

International transfers

Steak Escape and its service providers are primarily located in the United States. If personal information protected by European law is transferred outside the European Economic Area, United Kingdom, or Switzerland, we use an available lawful transfer mechanism, such as an adequacy decision, approved data-protection framework, or standard contractual clauses, as applicable. You may contact us for information about the safeguards relevant to your information.

Retention

• Contact and Franchise Inquiry records: generally up to 24 months after the last meaningful interaction.
• Employment applications: generally up to 12 months after the hiring decision or last activity.
• Optional analytics identifiers and event records: generally up to 13 months.
• Website error and security logs: generally up to 12 months.
• Browser privacy preference: up to 180 days before we request a new choice.

We may retain records longer when required by law, needed for an active relationship, dispute, investigation, legal hold, or to establish or defend legal claims. We may retain de-identified information that no longer identifies an individual.

Your privacy rights

Depending on where you live, you may request access to, correction of, deletion of, restriction of, or a portable copy of your personal information. You may object to certain processing and withdraw consent without affecting processing that occurred before withdrawal.

To make a request, contact jthoma@steakescape.com. We may need to verify your identity and authority. Authorized agents may submit requests where permitted by law. We will respond within the period required by applicable law.

Individuals in the European Economic Area or United Kingdom may complain to the data-protection authority where they live, work, or believe a violation occurred. You may also contact us first so we can try to resolve the concern.

Children

The website and public forms are not directed to children under 16, and we do not knowingly collect personal information from children through these services. Contact us if you believe a child submitted information improperly.

Security

We use administrative, technical, and organizational safeguards intended to protect personal information. No internet transmission or storage system can be guaranteed completely secure.

Changes to this policy

We may update this policy when our services or legal obligations change. We will post the updated version here and revise the effective date. Material changes may receive additional notice where required.